ECHO Telecommunications

19.11.15 / Uncategorized / Author: / Comments Off on ECHO Telecommunications

Service desert Germany suddenly disappeared the dial tone and a dial on the Internet is no longer possible? For many people in the Western world, such inconveniences despite advancing digitalisation still often occur. The online portal are latest findings on the topic within a Stiftung Warentest study looked at: a total of the Foundation had interviewed 6,000 people to the satisfaction with their telecommunications providers. Therefore, everyone already had second problems with his telephone or Internet service provider. Many trouble sits in so deep that they would recommend their current provider not even more friends. Especially, many consumers still upset partly massive problems in switching.

Some customers were left without for weeks completely on the Internet or by telephone. In contrast to the heavily regulated electricity market, there is no obligation for the telecommunications company regardless of the status of the order processing for Internet and telephone consumers to ensure. DSL users were most most common breaches of contract, according to the study. So, complained disturbed respondents often phone connections by ECHO or noise. Also the fact that the promised Internet speed too often were not the reality ensures that anger among some consumers.

Harsh criticism is there also for the telecommunications service hotlines. Many consumers rub on the high fees, only right when you call on your mobile phone. Another big minus is there according to the Stiftung Warentest for the not always present sufficient technical expertise provided by the hotline staff. Also the not always friendly call center agents arrive not good customers. Technical defects do not have the hotline could be resolved, and a technician visited directly the apartment or the House of the affected customers, also often resulted in any problem solving. The staff were often not able again to bring Internet & co, study participants report.

Foundation Stone Laid For The New DATACENTER Rhein-Neckar

10.06.15 / Uncategorized / Author: / Comments Off on Foundation Stone Laid For The New DATACENTER Rhein-Neckar

Foundation stone laid for the new DATACENTER Rhein-Neckar of the PFALZKOM MANET in the mother city of Ludwigshafen, Germany, Mutterstadt 18.03.2010 – the telecommunications company PFALZKOM MANET lays the foundation stone for a new high-speed data center security in Mutterstadt today together with the PFALZWERKE Aktiengesellschaft. Investment for the region until the fall of 2010 the telecommunications provider builds a new 1000 m large datacenter in the mother city. Medium-sized companies that can secured to outsource business-critical systems and applications – without huge own investments and with optimal energy supply. Especially medium-sized companies enter currently ever greater risks, because they often no longer can handle the requirements and laws for a secure IT under its own power. New standards in terms of high availability and reliability of data centers with minimal environmental impact, we can IT infrastructure at the highest level with the realization of this million investment and the consequent use of energy-saving technologies put”, explains Uwe Burre, Managing Director commercial area of PFALZKOM MANET. The mother city of the site offers a power advantage that only a few providers can offer. The power supply over two different voltage levels directly from the Pfalzwerke – substation provides a unique energetic high availability.

The DATACENTER is best positioned now for future requirements and supplied.”Gunther Koch, Member of the Board of the Pfalzwerke adds. A sophisticated system where elementary components such as power supply, air-conditioning and fire extinguishing systems are fail-safe and compatible matched, will provide maximum energy efficiency and not only allow SMEs to outsource IT areas and processes, but at the same time to reduce IT costs and free capital. Data Center planned according to TIER III is therefore intended for the claims by companies which data and processes need to ready for use are available around the clock. There are also international companies from the region with the service of such high-tech data center in the location, to give their employees time – and location-independent access to internal company processes. We are very proud with this new data center of demand for managed IT infrastructure services in the region to meet”, as Jurgen Beyer, technical director of PFALZKOM MANET. Competent partner with the commissioning of the proRZ data center GmbH the company relies on a professional partnership: the proRZ has an experienced team of engineers, architects, engineers and businessmen specializing in the vendor-independent general contractor from data centers and server rooms.